US Requests: requests@romotur.com
Toll free number: 877 661 3844

Terms and Conditions:

Scheduled Tours Include: Full-time multi-lingual guides, baggage handling, most admissions. Modern roomy motorcoaches or vans depending on group size.

All hotels, breakfast and the main meal each day, and local wine with meals. Barcelona to Bilbao tour includes flight from Barcelona to San Sebastián.

Not Included: International air and connecting flights, single room supplements, customs fees, some meals, telephone charges, hard liquor, mini-bar charges, laundry, excess baggage charges, and medical expenses.

Reservations: A deposit of 100 € per person is required to confirm the reservation. Full payment required 30 days before the beginning of the selected tour.

Cancellations:
Cancellation charges:
Up to 60 days prior to departure date: 100 €
Less than 30 days prior to departure date: 1,000 €
In progress: no refund

Hotels: Romotur does not use big chain hotels. We stay in deluxe lodgings that reflect the culture and that are located centrally to give you opportunities to walk and explore on free time. All rooms have private baths.

Land Transportation: Modern roomy motorcoaches or vans depending on group size. Smoking is not permitted on the bus.

Activity Level: Good physical and mental health are necessary for the enjoyment of our tours. Most days we probably spend a couple hours total on our feet, the time divided among leisurely strolls through pedestrian-only centers of ancient towns and climbing a few castle stairs. Our walks are mostly over level ground, but often include some uneven or cobblestone terrain. The pace is leisurely, and includes time for the guides to describe what you are seeing, but you really do need to be able to walk unassisted by others. We ask that you be honest in assessing your abilities so as not to inconvenience other members on the tour. More active participants will have plenty of opportunities for higher levels of activity. Please call our office if you have any questions.

Single Supplements: Travelers who pay single supplements for private rooms should understand that the additional cost does not imply that private rooms are of higher quality than doubles, only that they are private.

Shared Rooms: We will attempt to match you with a compatible roommate if you desire, but if it doesn’t work out for any reason (even if at the last moment or while on tour), each of you must pay the pro-rated single supplement.

Cost: Price of land arrangements are based on the Euro

Commissions to Travel Agents: Fully accredited travel agents receive a commission for enrolling tour members only when those enrolled are not already on our private mailing list.

Credit Card Payments: You may use your credit card to make your deposit by telephone, mail or secureley online. We prefer final payment in the form of Bank Transfer to Romotur. We accept Visa, MasterCard, and American Express.

Changes: If services or accommodations cannot be supplied due to delays or other causes beyond our control, we will substitute comparable services and accommodations. We reserve the right, at our discretion, to change any part of the itinerary without notice. Uncompleted portions of the itinerary are not cause for refund.

Group Size: Romotur travels with as few as four and as many as 21.

Air Reservations: Passage contract in use by the airlines shall be the sale contract between the purchaser of this tour and/or passenger. Rules governing air tickets and refunds are applied by the airlines. Your guide will meet our designated flight at the airport. All other flight arrivals must arrange to meet up with the group at their own expense.

Agreement: In an honest endeavor to insure a happy and compatible tour, Romotur reserves the right to refuse the application of anyone or expel any tour member whose conduct is, in our judgement, incompatible with the interests of the group. No refund will be made for the unused portion of any tour.

Responsibility: Romotur acts only as agents for all carriers and services. We are not responsible for loss of or damage to property or baggage or injury to persons during the tour. We cannot accept any responsibility for losses or additional expenses due to delay or changes in air or other services, sickness, weather, natural disasters, strikes, war, or other events beyond our control. By forwarding your deposit to Romotur, you certify that you do not have any mental, physical, or other condition of disability that would create a hazard for yourself or other passengers, and agree to be bound by the above-stated terms.

© 2005, Romotur


 
Barcelona to Bilbao
Portugal Discoveries
Bilbao & Beyond
Galicia
Wine & Gastronomy
Argentina
Reserve a Tour
Terms
Tours
 

Romo Incoming Services Gordoniz, 22-1º
48012 Bilbao (Vizcaya) - SPAIN
Tel.: 94 443 34 63
Fax: 94 442 00 22